Skip to content
Book a call
Business Process Engineering

Fix the workflow before you automate it.

Find the bottlenecks, manual handoffs and costs behind everyday work. Redesign the process, place AI where it helps and track the result.

Let’s talk
Scope of work

Business Process Engineering

  • Workflow mapping
  • Cost & opportunity analysis
  • Process redesign & automation
  • KPI tracking & iteration

Choose an AI Roadmap, Design & Build or an AI Office to match your next step.

Automating a broken process makes the problem move faster.

Without understanding the whole workflow, a faster individual task can simply move the bottleneck to the next person.

Hidden handoffs

Work waits between people and systems.

Unclear economics

Teams automate tasks without understanding their cost or value.

No proof of improvement

There is no baseline or KPI to show what changed.

A redesigned workflow with a clear business case and measurable outcomes.

Service scope

What we can deliver.

The engagement defines the deliverables, responsibilities and measures before work starts.

01

Workflow mapping

Document the end-to-end process, manual handoffs, bottlenecks and time spent.

02

Cost & opportunity analysis

Quantify friction and prioritize where AI can improve the economics.

03

Process redesign & automation

Redesign the workflow, keeping human judgment where it belongs and automating suitable steps.

04

KPI tracking & iteration

Deploy the changes, monitor agreed measures and refine the process.

Typical workflows: Client reporting, cross-system data entry, document review and approvals, customer communications, compliance documentation and internal knowledge management.

A practical path through the work.

Let’s talk
  1. 01

    Map and analyze

    Understand the current workflow and quantify the cost.

    A baseline and business case
  2. 02

    Redesign

    Decide what to simplify, augment or automate.

    An improved workflow
  3. 03

    Deploy and measure

    Track KPIs and adjust based on real use.

    Evidence of improvement

Choose how we work together.

The service is the capability. The engagement sets the scope, cadence and ongoing support.

Defined engagements

AI Roadmap or Design & Build

Choose your top three AI use cases and next steps with an AI Roadmap, or put one use case into production in four weeks with Design & Build. AI Roadmap: From $5,000. About one week. Design & Build: From $25,000.

Explore the offers
Retained partnership

The AI Office

One initiative in production every month, with guardrails reviewed, your people trained and a one-page monthly report. From $15,000/month. Six-month commitment, then quarter by quarter.

Explore the AI Office

Need secure enterprise AI software as part of the solution? Explore Plooms Secure AI.

Discovery that informed the next investment.

Mechanical contractor · Discovery

Six opportunities. A job intelligence prototype.

An AI readiness assessment identified six opportunities and delivered a job intelligence prototype. The work gave the business a practical basis for deciding what to pursue next.

Read the case study
6 opportunities

identified through the assessment

AssessmentPrototypeNext decision

Before we begin.

Do we need an AI Office to use this service?

No. Start with an AI Roadmap for your top three use cases and next steps, or Design & Build for one use case in production. Choose an AI Office for monthly delivery.

Can a project become an ongoing engagement?

Yes. You can continue from an AI Roadmap or Design & Build into an AI Office. The roadmap gives you clear next steps whether you continue with Spej or not.

How will we know what is included?

We agree the scope, outputs, responsibilities and measures before work begins. Existing tools, access requirements and your internal team shape the engagement.

Start with the work your business needs.

Bring a priority, a challenge or an idea. We’ll help you find a practical starting point.

Let’s talk